Thomas P. Ockenfels

Director of Staff, Army and Air Force Exchange Service

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Director of Staff

Print Biography

Thomas P. Ockenfels is the Director of Staff for the Army & Air Force Exchange Service (Exchange) at its headquarters in Dallas. In this capacity, he serves as coordinating agent and advisor to the Exchange Director/Chief Executive Officer and Deputy Director, ensuring effective liaison with higher, collateral and subordinate headquarters and organizations. Mr. Ockenfels is responsible for the budgeting, personnel administration and morale, welfare and recreation for more than 2,700 military and civilians at Exchange Headquarters and the Exchange's location at Stoneridge in Dallas. The Exchange is one of the top 50 U.S. retail organizations, with annual revenue of $8.3B and employing 36,000 civilians. The Exchange operates department and convenience stores, gas stations, restaurants, theaters, vending and other businesses on military installations in all 50 states, five U.S. territories and 26 countries.

Mr. Ockenfels is a native of Phoenix, Arizona. He attended U.S. Military Academy at West Point, earning a Bachelor of Science in Engineer Management and was commissioned upon graduation into the Infantry. In 1990, he transferred to the Quartermaster Corps. He holds a Master's in Logistics Policy from Florida Institute of Technology and a Master's in Strategic Logistics from the Industrial College of the Armed Forces. Mr. Ockenfels' military schooling includes the Infantry Basic and Advanced courses, Command and General Staff College, and the Eisenhower School, formerly The Industrial College of Armed Forces (ICAF).

Mr. Ockenfels began his commissioned service as a Lieutenant, in Alaska, serving as a Platoon Leader and company Executive Officer in Company B, 6-327th Infantry Regiment and then as the Support Platoon leader in 5-9th Infantry Regiment, 6th Infantry Division at Fort Wainwright. He commanded Company B, 105th Forward Support Battalion, 5th Infantry Division at Fort Polk, Louisiana. Later he was assigned as the Support Operations Officer and Battalion Executive Officer of the 215th Forward Support Battalion, 1st Cavalry Division at Fort Hood, Texas. His assignments overseas include the Chief of the Troop Branch, 3rd Corps Support Command, Wiesbaden, Germany, and Deputy Commander, 7th Corps Support Group in Bamberg, Germany.

Mr. Ockenfels served with the Army Materiel Command while commanding the Combat Equipment Battalion at Camp As Salayah in Qatar; he also served as Logistics Advisor to the U.S. mission to NATO in Brussels, Belgium.

Mr. Ockenfels deployed to Operation Iraqi Freedom (OIF) in 2003, serving in Kuwait and Iraq with the 7th Corps Support Group.

Mr. Ockenfels joined the Exchange team in July 2011 as a Colonel, and retired in July 2014 with 31 years of service.

Mr. Ockenfels' awards and decorations include:

  • The Defense Superior Service Medal
  • The Legion of Merit
  • The Bronze Star Medal with one Oak Leaf Cluster
  • The Defense Meritorious Service Medal
  • The Meritorious Service Medal with three Oak Leaf Clusters
  • The Army Commendation Medal
  • The Army Achievement Medal
  • The Air Assault Badge
  • The Parachutist Badge


(Current as of August 2014)